To develop “service-oriented”
professionals who discover and pursue opportunities for their personal and
customer success and implement effective business solutions.
The Professional Development (PD) program will
develop service-oriented professionals who implement competitive business
solutions. These solutions are based upon the customer’s requirements and
provide renewed value to the customer’s business by providing service, using
appropriate technology, team and customer skills.
Continue reading “Professional Development Program Framework”
AARs are a powerful tool for objectively evaluating performance, for the purpose of improving performance. Scalable and adaptable, they can be used in just about any circumstance.
The After Activity Review (AAR) is used
extensively by the U.S. military (therein After Action Review), as a
“learning tool” to improve the performance of all participants, no
matter how lowly or exalted. AARs are formally part of all training and
The After Activity Review (AAR) is a structured
evaluation of performance; performance of an individual, group, or
organization. The structure and process of the AAR provides scalability and
adaptability to any event wherein performance is evaluated.
Continue reading “After Activity Review”
The high level performance requirements germane
to a “business professional” are supported by general and specific
interpersonal, customer, community, and technical skill requirements. These
The original concept of professions and
professionals had general and specific characteristics which differentiated
them from technicians, vendors, and non-professionals. The characteristics are
special or unique competence in special tasks and services; competence defined
by a comprehensive and self-governing organization of practitioners.
Continue reading “High-Level Performance Requirements”
“Any suggestions on how to go about the
process of defining where I’m going and what I’m doing. “
Suggestion #5: Use a Development Plan Template
Below is a template of a development plan,
which reflects the development process. It is a template of one approach to
development planning. The template can also be applied to developing a web
site, or other things where outcomes –
results – are targeted. Also, the template may be applied to plans
of different scope, such as plan to move to a new role/position.
Continue reading “Creating a Vision and Mission Statement – Part 2”
The following question was posted recently on
suggestions on how to go about the process of defining where I’m going and what
I’m doing with the site and with my career?”
Like any other complex endeavor in life, we
realize the highest probability of success if we focus on requirements, and
plan the work, and then work the plan.
Continue reading “Creating a Vision and Mission Statement – Part 1”
A powerful method of getting an organization
working toward the same goal or objectives is to clearly define that goal or
objectives in SMART terms.
There are many definitions of SMART extant
around the world, some specific and some not-so-specific. The purpose of
this post is to provide a working definition that can be applied within any
Continue reading “Get SMART!”
Originally posted January 9, 2017.
“politics” don’t mix.
But like Yin and yang, they coexist.
They are the oil and water within every
organization’s culture. That is, every organization is a mix of
performance and politics within every function, and within every element of the
organization. Every member of the organization will experience some
combination of performance and politics within their organization and while
doing their job.
Like Yin and Yang, they are in constant flux,
always fighting for dominance; but achieving only temporal equilibrium.
Continue reading ““It’s the relationship that counts.” NOT!”
By Harry Hobbes
A review of Vaquero Style Horsemanship: A
Compilation of Articles and Letters
by Ed Connell.
Original illustrations by Randy Steffen.
Wimbley, Texas: Lennoche Publishers: 127 pp., $24.24 USD
One of the costs of modernity in our “Age
of the Common Man” is the loss of traditional, long-working methods of
craftsmanship originating in antiquity, and thence handed down from generation
to generation; particularly those arcane parts of craftsmanship that were
raised to art forms. The hallmark of such craftsmanship and art was the
perfection of the product; a perfection honed down through the millenia.
Continue reading “Book Review – Vaquero Style Horsemanship”
Re-posted with permission from GaryNorth.com
Copyright GaryNorth.com, Inc. All Rights
Reality Check (July 15, 2011)
Social Media vs. Establishment Gatekeepers
Almost ten years ago, I first applied the term
“gatekeepers” to the media’s control over what ideas get to the
public. I wrote to Matt Drudge about it, and he and I corresponded briefly. I
regarded him as the premier example of crashing through the gates: his 1998
report on the spiking of the Clinton-Lewinsky story by “Newsweek.”
The master of political direct mail, Richard Viguerie, picked up the phrase and
graciously gave me credit. I may not have been the first to use the phrase in
this context, but I was an early adopter.
Continue reading “Social Media vs. Establishment Gatekeepers”
The purpose of policy is to articulate a
strategic statement of requirements, usually in business language, that sets
and/or communicates strategic direction of how the business requirements shall
be met. This “strategic statement of requirements” serves to
require an end state – a result, an outcome, rather than to mandate specific
methods (which is the “how”); and allows implementors great latitude
for creativity and flexibility in meeting the requirements. (Implementors become
more that mere order-takers.)
Continue reading “Policy and Standard(s)”