Last updated on January 2nd, 2019 at 07:10 pm
A member of GaryNorth.com recently posed a question:
Continue reading “What Are We Paid To Do?”Should you call people out on email etiquette errors?
Example, there is a person I often work with in my company who:
1) Sent an email to me with a simple request, and CC’d my supervisor. My supervisor has complained to me in the past that he gets too much email. But now that he has been included in the chain, I have to include him in all replies — good etiquette. He doesn’t really need to know or care about this simple request sent to me and that fact that I have completed it. He’s delegated complete and total responsibility to me in this area. So when I have to include him in 3 or 4 emails back and forth, I feel like I am clogging his inbox. Now, if I had totally blown off the request (not even replied) and this person wants to email me a second time, and also include my supervisor — thereby properly escalating the issue, sure, that’s understandable. But including him on the first email is totally unnecessary, and, completely annoying.
2) Sent me an email, the first email on a new topic, by replying to an old email I sent, without changing the subject line of the email. E.g. new email is on “Topic B” and subject line reads “Topic A”. Again, a little frustrating when I see my inbox and I see “Topic A” in the subject line. My first thought is, “What now? I thought Topic A was resolved days ago!”